PROFESSIONAL SERVICES

CBT Architects, a Boston-based firm with 220 employees, engaged ROCKCREST for expert UKG Pro support after their in-house system expert departed. Our consultant conducted a swift system review, providing a comprehensive list of recommendations to enhance performance and streamline end-of-year reporting and audits. Additionally, ROCKCREST optimized the configuration of UKG Pro's recruiting and onboarding modules, ensuring smoother workflows and improved functionality to support CBT’s HR processes effectively.

The Judge Group, a nationwide recruitment, staffing, and consulting firm with 30 offices, recently went live with iCIMS and urgently required an experienced iCIMS consultant for comprehensive support. ROCKCREST placed a consultant to address critical needs, including enhancing dashboard functionality for tracking recruiter productivity and organizational metrics, providing in-depth recruiter training beyond the initial one-day session, and refining workflows. Additionally, the consultant guided the setup of job approval processes, customized engagement forms for pre-onboarding requirements, and facilitated integration between iCIMS and UKG’s onboarding module to streamline operations.

Milestone Technologies, a leading services provider partnered with ROCKCREST to optimize integrations between Taleo and Workday. ROCKCREST supplied an experienced consultant who focused on demographic data, outbound job requisitions, and new hire processes. The consultant designed and implemented APIs, ensuring seamless data transfer and improved system efficiency. Through troubleshooting and ongoing support, they enhanced integration performance, empowering the client’s teams and laying a strong foundation for future HR system functionality and growth.

Hello Globo, a 160-employee company operating across 25 states, partnered with ROCKCREST to optimize their 2023 Paylocity implementation. Our consultant provided in-depth guidance on multi-state tax setup, helping to identify accurate tax codes, and supported troubleshooting for PTO and compensation plans. Additionally, we streamlined checklist setups, ensuring Hello Globo’s team could navigate and leverage Paylocity’s full capabilities effectively, enhancing their HR operations and aligning system functionalities with their multi-state needs.

Advanced Call Center Technologies, a consulting company, previously using Taleo, needed a consultant to clean and organize historical Taleo data for improved accessibility. ROCKCREST provided an experienced Taleo consultant who developed targeted queries, enabling searches by applicant name, hire date, last 4 of SSN, and employee ID. The consultant ensured access to essential details, including application and offer information, activity history, position, salary, and associated documents, while verifying data integrity and identifying any empty or corrupted tables.

Skidmore, Owings & Merrill, a global architecture and design firm, partnered with ROCKCREST to modernize their payroll operations and resolve integration challenges between Workday HCM and ADP Workforce Now. Our payroll strategy consultant assessed their long-standing, manual payroll processes and collaborated with the team to redesign workflows, automate tasks, and improve efficiency. Through extensive training and knowledge transfer, ROCKCREST empowered Skidmore’s payroll team to fully leverage technology, ensuring streamlined operations across their global offices.