Expert solutions designed to support every stage of your UKG journey.
Our selection services include needs assessments, independent system recommendations, demos, evaluations, vendor screening, contract negotiation, and procurement support.
End-to-end project management and support, from initial planning to hands-on configuration and workflow design, testing, data conversion, user training and successful go-live.
Deploying UKG best-practice solutions to utilize each products full capabilities, streamline processes, enhance efficiency, and maximize ROI.
We conduct comprehensive health checks to uncover optimization opportunities within UKG, and to provide strategic recommendations.
Accurate data migration and customized reporting to support seamless system transitions and informed decision-making.
Quick and efficient support for user requests, system issue resolution, best practice guidance, and customized report development.
UKG SUCCESS STORIES
Below are examples of customers we have successfully partnered with to support their UKG initiatives.
UKG Workforce Management Optimization
Badcock, a retail company with 1,200+ employees, engaged ROCKCREST to optimize their UKG Dimensions system following two years of underutilization and policy changes. Our consultant updated leave rules, corrected pay code mapping issues, and aligned disability payment schedules. We streamlined processes for vacation balances, parental leaves, and salary continuation while providing training for the internal team to manage leave rule adjustments. ROCKCREST’s expertise reduced manual work and enhanced automation, improving HR efficiency across the organization.
UKG Ready Support
Mount Washington Pediatric Hospital, using UKG Ready for two years, sought ROCKCREST's expertise to optimize their setup across Payroll, Benefits, ATS, and accruals. Facing cascading issues when making system changes and struggling with third-party interfaces, they needed comprehensive troubleshooting and support. Our consultant assessed their environment, resolved configuration challenges, and provided targeted training, empowering their team with the knowledge to manage UKG effectively and enhance overall system efficiency and functionality.
UKG Pro & Dimensions Implementation
Green Bay Packaging, a manufacturing company with over 4,000 employees, partnered with ROCKCREST for support during their migration to UKG Pro & Dimensions from Infor Lawson, iCIMS, and a custom mainframe system. Our consultant provided critical staff augmentation, handling data cleansing, process documentation, and assisting with Core HR, Benefits, Payroll, and other modules. Collaborating with the Implementation Partner, ROCKCREST ensured a smooth transition, empowering Green Bay Packaging’s internal team to stay focused on daily operations.
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