Expert solutions designed to support every stage of your iCIMS journey.
Our selection services include needs assessments, independent system recommendations, demos, evaluations, vendor screening, contract negotiation, and procurement support.
End-to-end project management and support, from initial planning to hands-on configuration and workflow design, testing, data conversion, user training and successful go-live.
Deploying iCIMS best-practice solutions to utilize each products full capabilities, streamline processes, enhance efficiency, and maximize ROI.
We conduct comprehensive health checks to uncover optimization opportunities within iCIMS, and to provide strategic recommendations.
Accurate data migration and customized reporting to support seamless system transitions and informed decision-making.
Quick and efficient support for user requests, system issue resolution, best practice guidance, and customized report development.
iCIMS SUCCESS STORIES
Below are examples of customers we have successfully partnered with to support their iCIMS initiatives.
iCIMS Optimization & Support
Pillar Innovations, a distribution company with over 450 employees, turned to ROCKCREST to optimize their underutilized iCIMS system. Our consultant quickly identified key functionalities to streamline applicant tracking, transitioning them from spreadsheets to iCIMS for efficient data management. We configured the onboarding module, provided hands-on training, and implemented quick fixes for immediate improvements. After this initial setup, ROCKCREST advised on additional iCIMS features to support Pillar’s ongoing hiring needs and future growth.

iCIMS Analytics & Reports Development
Signant Health, a rapidly expanding healthcare organization with 800 employees and 550+ open positions, partnered with ROCKCREST to enhance their iCIMS recruitment analytics and reporting capabilities. Our consultant configured workflows and established performance metrics to track recruiter efficiency, speed, and overall progress. By setting up automated target hire dates and time-based metrics for each hiring stage, we provided forecasting tools and actionable insights, enabling Signant to plan proactively and optimize recruiter performance.

iCIMS Optimization & Support
FutureCare Health Management, a Maryland-based healthcare provider with over 2,000 employees, partnered with ROCKCREST to enhance their iCIMS system. Our iCIMS consultant provided day-to-day support, resolving existing issues and optimizing system functionality. By implementing best practices and improving reporting accuracy, especially for attribution reports, ROCKCREST helped FutureCare maximize iCIMS capabilities, enabling better hiring insights and streamlined recruitment operations across their organization.

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