CASE STUDIES

3E, a compliance and workforce safety company, engaged ROCKCREST for expert guidance on their UKG Pro Suite implementation amid a complex divestiture. With 500+ employees across the US, EU, and Asia, 3E required a hands-on consultant to advise on best practices, system capabilities, and strategic prioritization. ROCKCREST’s consultant provided actionable insights on reporting, functional capabilities, and data integration, ensuring a streamlined approach and helping 3E navigate the intricate transition with confidence.

The American School for the Deaf partnered with ROCKCREST to streamline its ADP Workforce Now implementation. Facing 40+ open positions and a small HR team, they needed swift assistance in rolling out the Recruiting and Onboarding modules, enhancing employee access to the ADP app, and refining time-off requests. Our consultant provided expert guidance, facilitated testing, and configured a career page, enabling seamless workflows and setting the foundation for self-service features, elevating HR operations and accessibility for their unique community needs.

When DC law firm Arent Fox merged with Schiff Hardin, they turned to ROCKCREST for essential support in unifying their HR systems. Moving 1,200 employees from Workday and ADP to UKG Workforce Ready, Arent Fox needed hands-on assistance for data mapping, conversion, and system issue resolution. ROCKCREST’s consultant worked closely with their payroll and HR teams, ensuring a smooth migration and fully operational Workforce Ready system for streamlined HR management post-merger.

Austin Industries, a construction company with 6,000 employees, engaged ROCKCREST to support their transition to UKG Pro while maintaining payroll systems in ViewPoint and CMIC. Our consultant coordinated vendors and international stakeholders, provided expert advice on UKG functionality, and offered hands-on assistance throughout key implementation stages. By integrating systems like Halogen, iCIMS, and WorkTerra with UKG Pro, ROCKCREST ensured a streamlined, effective rollout, empowering Austin Industries with a unified HR solution tailored to their needs.

Badcock, a retail company with 1,200+ employees, engaged ROCKCREST to optimize their UKG Dimensions system following two years of underutilization and policy changes. Our consultant updated leave rules, corrected pay code mapping issues, and aligned disability payment schedules. We streamlined processes for vacation balances, parental leaves, and salary continuation while providing training for the internal team to manage leave rule adjustments. ROCKCREST’s expertise reduced manual work and enhanced automation, improving HR efficiency across the organization.

Bastyr University, a nonprofit university with 500 employees, engaged ROCKCREST to ensure a smooth transition to their newly implemented Paycom system. Our consultant facilitated the migration of Payroll and Benefits from ADP WFN and Recruitment from Neogov, while also transferring digital files into Paycom. Providing best practice guidance and resolving issues across all modules—Core HR, Payroll, Benefits, Recruiting, Onboarding, Time & Attendance, Scheduling, and Performance Management—ROCKCREST delivered expert HR and project management support for a successful implementation.

Boscov's, a major department store with 8,000+ employees, partnered with ROCKCREST to provide dedicated Oracle HCM support across Global HR, Payroll, Benefits, Compensation, and Recruiting. Serving as the single point of contact for issue resolution, our consultant also managed Oracle upgrade readiness—testing, documenting, and coordinating with key personnel for seamless updates. This proactive support ensured operational continuity while preparing Boscov’s to maximize their use of the Oracle Onboarding and Learning modules.

CREE Lighting partnered with ROCKCREST to provide interim HRIS support during a transition. With their HRIS Analyst moving to a parent company role, ROCKCREST stepped in to manage critical functions in ADP Workforce Now. Our consultant handled core HCM changes, generated advanced reports for senior management, and produced monthly turnover and retention metrics. Additionally, we set up performance and compensation events in talent management and managed short-term disability leaves, ensuring seamless HR operations for CREE Lighting.

CardWorks partnered with ROCKCREST to streamline and enhance their Dayforce Talent Acquisition system. Our consultant worked closely with their team to design solutions, conduct gap analysis, configure integrations, and create robust testing plans. Key improvements included building 18 new talent-related reports, implementing job-board integration with Indeed and LinkedIn, and optimizing their requisition process for “Class” hiring. ROCKCREST’s expert guidance helped CardWorks increase hiring efficiency and prepare for future growth in their talent acquisition strategy.

The Children's Aid Society, a federally funded nonprofit with 1,800+ employees across NYC, engaged ROCKCREST to provide strategic oversight during their migration to UKG. With disparate legacy systems and complex compliance needs, the CFO sought a trusted advisor. Our Senior Strategy Consultant attended weekly meetings, evaluated the implementation partner’s decisions, and provided critical guidance. ROCKCREST ensured the migration aligned with compliance requirements and best practices, empowering the CFO with the confidence to navigate the transition smoothly.

Coretelligent, an IT support and cybersecurity company with 350 employees, partnered with ROCKCREST to optimize their Jobvite ATS. Our consultant addressed key concerns, including configuring requisition forms, job templates, workflows, and setting up offer letters and evaluations. We also evaluated and improved the integration between Jobvite and Paylocity, resolving existing issues. Additionally, ROCKCREST provided knowledge transfer, created a training manual, and empowered Coretelligent’s team to maximize their ATS’s functionality for streamlined recruiting processes.

Didi Hirsch, a nonprofit health organization with over 550 employees across 10 locations, turned to ROCKCREST for urgent HRIS administration support. Our consultant addressed user queries, managed permissions, resolved error messages, and provided general troubleshooting. Additionally, we liaised with UKG technical support as needed and developed detailed reports on staff turnover, performance, and recruiting. ROCKCREST’s comprehensive support allowed Didi Hirsch to streamline HR operations and access critical insights to support their mission effectively.

Enfragen, a renewable energy company with 600+ employees across the USA and Latin America, partnered with ROCKCREST to finalize their Infor GHR implementation. Our consultant provided hands-on support to complete the setup of Absence Management, Recruiting & Onboarding, Performance & Skills, Security, Benefits (self-service for US employees), and Budget Management modules. ROCKCREST’s expertise ensured the project reached the finish line efficiently, empowering Enfragen with a streamlined HR system tailored to their regional and functional needs.

Extended Stay America, operating hotels across North America with 7,000+ employees, sought ROCKCREST’s expertise to optimize their ADP Recruiting Manager (RM) system. Our consultant collaborated with Talent Acquisition teams, resolving system issues and responding to user requests. We assessed the RM environment, implemented best practice improvements, and aligned enhancements with the broader ADP Vantage setup. Starting with 10 hours of support weekly, ROCKCREST provided scalable, targeted solutions to streamline recruiting operations and enhance system efficiency.

FirstCash Holdings, a retail and loan company with 7,000 employees across 12,000 US stores, partnered with ROCKCREST to optimize their Jobvite system following the acquisition of American First Finance. Our consultant customized Jobvite to meet retail hiring needs, including support for store managers and recruiters. We developed a succession plan, provided targeted training, and created a detailed training manual. Working closely with HR and recruiting leads, ROCKCREST enhanced Jobvite functionality, ensuring long-term efficiency and usability.

Gallegos, a Colorado-based construction company, engaged ROCKCREST to address long-standing issues with their ADP eTime system. Our consultant conducted a thorough assessment, meeting with HR leadership to identify needs, evaluate eTime’s configuration, and troubleshoot integration with ADP Workforce Now. ROCKCREST provided actionable recommendations to optimize eTime, including enhancements for Manager Delegation and PTO accrual policies. We ensured Gallegos had a clear plan for improvement, restoring functionality and efficiency within their time and attendance processes.

Goodwill Southern California, with a fluctuating workforce of 2,100–3,000 employees, partnered with ROCKCREST for critical Ceridian Dayforce support amid a leadership transition. Our Dayforce expert conducted a comprehensive system review with the outgoing HRIS Director and provided targeted training for the incoming HRIS Manager. We aligned the system setup with best practices, advised on process improvements with the CHRO, and offered hands-on payroll guidance. ROCKCREST’s expertise ensured a smooth transition and enhanced HRIS efficiency for this high-turnover nonprofit.

Great Wolf Lodge, operating 19 resorts and employing 10,000 staff, engaged ROCKCREST for support with complex reporting needs following their migration from ADP Enterprise to UltiPro/UKG. With high report demand across HR functions and limited internal bandwidth, our consultant leveraged strong Cognos/BI expertise to streamline reporting processes, develop custom reports, and set up benefit data alerts to preempt errors. This support enabled Great Wolf’s HR team to gain timely, actionable insights and focus on talent acquisition reporting.

Hajoca, a wholesaler with over 1,000 employees, turned to ROCKCREST after a rushed Ceridian Dayforce implementation left them needing more robust support. Our expert conducted an in-depth assessment across all modules—HCM, Payroll, Benefits, Recruiting, Onboarding, and Time & Attendance. We provided best practices, enhanced workflows, custom forms, and optimized reporting. By improving vendor integrations and planning a scheduling rollout, ROCKCREST helped Hajoca elevate their HRIS functionality, empowering a top-tier HRIS department.

Havertys Furniture, with 3,800 employees across 17 states, engaged ROCKCREST for urgent support in their SAP SuccessFactors Goal Setting and Compensation modules. Our consultant worked closely with HR and IT teams, resolving pre-go-live issues, designing, and documenting training materials, and providing hands-on project support. As a confident, collaborative team player, ROCKCREST's consultant ensured a smooth launch, empowering Havertys to optimize SuccessFactors for effective goal management and streamlined compensation processes.

InnovAge, a healthcare organization with over 2,000 employees, enlisted ROCKCREST to help transition their ADP Workforce Now (WFN) management in-house. Our ADP WFN consultant worked closely with InnovAge’s team to evaluate current processes, reconfigure workflows, and prepare the system for a seamless go-live. By providing targeted training and knowledge transfer, we equipped their internal staff with the skills needed to confidently manage ADP WFN, ensuring self-sufficiency and enhanced operational control.

International SOS Government Medical Services engaged ROCKCREST to provide SAP SuccessFactors training and support for their rapidly growing division. Struggling with adapting to their highly customized SF setup, they sought help with Employee Central, Recruiting, and Onboarding. Our consultant delivered tailored training to a global team of 15 users across the US, Middle East, and Germany, enabling them to efficiently manage processes. We also enhanced their reporting capabilities, aligning operations with both US and Singapore headquarters’ expectations.

Kestra Financial, a financial services firm with 750 employees, partnered with ROCKCREST to manage their migration to Ceridian Dayforce from Namely. Our Project Manager coordinated efforts between Kestra's internal teams and Ceridian’s implementation team, providing hands-on configuration support as needed. With Kestra’s HR staff new to Dayforce, ROCKCREST ensured smooth knowledge transfer, change management, and HRIS support through go-live and post-launch, setting Kestra up for a successful transition by early 2024.

Learfield IMG College, formed from the merger of Learfield and IMG to support college sports programs, turned to ROCKCREST for guidance in selecting an HRIS to unify their 2,400 employees. With Learfield on ADP Payroll and IMG on the parent company’s Workday system, they needed an independent solution. ROCKCREST helped them prepare for demos, develop RFP questions, and facilitated discussions with UKG, Workday, and Oracle. Our expertise in RFP negotiations empowered Learfield IMG to make an informed HRIS decision aligned with their unique needs. Workday was selected.

The Los Angeles Lakers engaged ROCKCREST to optimize and clean up their long-standing ADP Workforce Now (WFN) system. Although payroll was running smoothly, they faced challenges with performance review and compensation planning functionalities and limited ATS use. Our consultant conducted a thorough system review, addressing module optimizations, enhancing reporting, and providing strategic recommendations. ROCKCREST’s expert guidance transformed their WFN environment, streamlining processes and setting up the Lakers for more effective HR management.

Milestone Technologies, a leading services provider partnered with ROCKCREST to optimize integrations between Taleo and Workday. ROCKCREST supplied an experienced consultant who focused on demographic data, outbound job requisitions, and new hire processes. The consultant designed and implemented APIs, ensuring seamless data transfer and improved system efficiency. Through troubleshooting and ongoing support, they enhanced integration performance, empowering the client’s teams and laying a strong foundation for future HR system functionality and growth.

Mount Washington Pediatric Hospital, using UKG Ready for two years, sought ROCKCREST's expertise to optimize their setup across Payroll, Benefits, ATS, and accruals. Facing cascading issues when making system changes and struggling with third-party interfaces, they needed comprehensive troubleshooting and support. Our consultant assessed their environment, resolved configuration challenges, and provided targeted training, empowering their team with the knowledge to manage UKG effectively and enhance overall system efficiency and functionality.

Naples Airport Authority, with over 140 employees, enlisted ROCKCREST to optimize their ADP Workforce Now (WFN) system, which had become inconsistent over years of changes. Our consultant conducted a thorough assessment, cleaned up historical data, and corrected pay codes to restore payroll accuracy. Additionally, we supported the implementation of the Performance Management and Compensation modules, streamlining HR processes and enabling Naples Airport Authority to operate with a structured, reliable HR system moving forward.

Pacific West Environmental Infrastructure, a growing construction company merging three entities and expanding from 234 to 400 employees, turned to ROCKCREST for payroll support in ADP Workforce Now. With operations across multiple states, they faced complex tax and time-tracking issues. Our consultant streamlined payroll setup, resolved Time and Attendance challenges, and ensured accurate hour tracking, providing Pacific West with a stable, scalable payroll system as they prepared for continued growth.

Park-Ohio Industries, a global consulting firm with 7,000+ employees, engaged ROCKCREST to manage their UKG HCM and Payroll implementation. Our experienced Project Manager handled full planning and coordination, managing resources, schedules, and vendor interactions, ensuring seamless integration across the US and international locations. With no prior Core HCM system, ROCKCREST led change management planning, coordinated updates, and provided structured guidance, enabling Park-Ohio to transition from ADP and local providers to a unified, global HR platform.

Performance Trust Capital Partners, a financial advisory firm with 400 employees, partnered with ROCKCREST to address a critical transition involving the consolidation of their ESOP and Employee Group under a single EIN in Paylocity. Our consultant ensured the seamless migration of employee and ESOP data into a unified entity, meeting strict deadlines ahead of open enrollment in November and January bonus payments. ROCKCREST’s expertise enabled compliance with regulatory requirements and a smooth operational transition within Paylocity.

Quanta Services, a large Texas-based utility infrastructure company, engaged ROCKCREST to lead the implementation of iCIMS as a centralized ATS, recruiting, and onboarding system across its diverse business units. Our consultant served as the primary liaison with the iCIMS project team, coordinating internal staff, and offering expert guidance on system functionality, workflows, and reporting. By providing hands-on support for configuration, testing, and report development, ROCKCREST ensured a seamless transition, standardizing recruiting processes company-wide.

Safety National, a mid-sized insurance firm with over 800 employees, turned to ROCKCREST to enhance their UKG Pro system. Our consultant supported the implementation of Performance Management, Benefits Prime, and People Assist modules, while optimizing HCM configuration to include employee education details. Additionally, we reviewed and refined Job Families, Job Codes, and Salary Grades to align with their evolving needs. ROCKCREST’s guidance streamlined their HR operations and maximized the utility of their UKG platform.

ServiceTitan, with over 1,500 employees, partnered with ROCKCREST to optimize their Workday HCM system after their go-live. Facing configuration challenges, workflow issues, and integration needs, our consultant provided targeted solutions to streamline processes across HCM, Payroll, Benefits, and Recruiting. ROCKCREST also supported reporting enhancements, setting up ServiceTitan for a smooth implementation of Events, Compensation, and Financials later in the year, ensuring an efficient and scalable Workday environment.

Simpson Thacher an international law firm, engaged ROCKCREST to support their phased Workday implementation. With a North America go-live set for November 1st and global rollout to follow, they required seamless integration of multiple third-party systems, including ADP for payroll and an in-house attorney directory. Our consultant mapped and documented data integrations, ensuring that employee data updates in Workday accurately synced with the correct fields in third-party applications, enhancing data consistency and operational efficiency.

Sophos, a global cybersecurity firm operating in 30+ countries, turned to ROCKCREST for expertise in optimizing SuccessFactors Employee Central. Two years post-implementation, they faced configuration issues, especially around vacation accruals, ATS/RMK, and Performance & Goals modules. Our consultant collaborated with international HR teams to gather requirements, translate needs into effective solutions, and automate workflows. By addressing system usage and automating key processes, ROCKCREST helped Sophos enhance efficiency and consistency across their global HR operations.

Standard Textile, a manufacturing leader with 4,000+ employees, engaged ROCKCREST to support their Workday Payroll, Time Tracking, and Absence Management implementation following their payroll SME's departure. With an October 1st go-live, our consultant focused on testing, configuration, and knowledge transfer, collaborating with the implementation partner to ensure a smooth transition. ROCKCREST’s expertise provided critical guidance to Standard Textile's payroll team, streamlining the implementation and setting them up for efficient operations post-launch.

Summit Utilities, a utilities company with 150+ employees, engaged ROCKCREST to streamline the merger of two ADP Workforce Now systems following an acquisition. Our consultant managed the integration of key modules, including Benefits, Payroll, HCM, ATS, Performance Management, and Compensation Management. By aligning workflows and consolidating data, ROCKCREST ensured a seamless transition, enabling Summit Utilities to operate efficiently as a unified organization while fully leveraging ADP’s capabilities.

The Henry M. Jackson Foundation for the Advancement of Military Medicine, Inc., a nonprofit in Washington, D.C., with over 3,000 employees worldwide serving the Department of Defense, is migrating from ADP, UKG, and iCIMS to Oracle HCM Cloud. ROCKCREST placed a consultant to support this transition by focusing on iCIMS, extracting and reformatting data to ensure compatibility with Oracle Cloud HCM, facilitating a seamless migration process.

The Malvern School, an educational organization with 550 employees across 27 locations, partnered with ROCKCREST to fully implement and optimize their ADP Workforce Now (WFN) system. Focusing initially on Scheduling and Performance modules, our consultant worked to enhance system functionality, establish paperless onboarding, and integrate their ATS with ADP. With plans to migrate to ADP’s Comprehensive Services model, ROCKCREST’s expertise positioned Malvern for streamlined, efficient HR operations tailored to their growing needs.

TitleMax, a personal loan company with 2,000 employees, engaged ROCKCREST to ensure their Oracle HCM Time and Labor modules were compliant with California employment laws. With a January 1st go-live deadline, our Oracle HCM consultant, experienced in California-specific requirements, configured the necessary modules to meet regulatory standards. ROCKCREST’s expertise provided TitleMax with a compliant, efficient system tailored to California’s complex labor laws, ready for a seamless transition post-acquisition.

Verge Mobile, a company with over 500 employees, enlisted ROCKCREST to enhance their iCIMS system, addressing functionality issues and limited support. Our iCIMS consultant optimized workflows, templates, and security configurations, tailoring the system to Verge Mobile’s unique needs. With two years remaining on their iCIMS contract, ROCKCREST’s functional expertise provided effective solutions, maximizing their investment in iCIMS and enabling smoother, more efficient recruiting processes across the organization.

Waggles Pet Resort, with approximately 30 employees, engaged ROCKCREST for a comprehensive assessment of their Paylocity suite. Our consultant tackled key issues, including configuring PTO, tracking personal and sick days, and setting up employee lifecycle tracking within Performance Management. By providing tailored training and hands-on support across HR, Payroll, Benefits, Scheduling, and Learning Management, ROCKCREST empowered Waggles with streamlined processes and consistent expertise, ensuring they could maximize Paylocity's functionalities for smooth operations.

Waterloo Sparkling Water, a rapidly growing company, partnered with ROCKCREST to address challenges with ADP PEO and TotalSource. Experiencing service issues, they needed an advisor to facilitate implementations and manage outstanding tasks. Our consultant provided in-depth guidance on ADP TotalSource modules, troubleshooting support, and ensured Waterloo’s HR needs were met efficiently. ROCKCREST’s support empowered Waterloo to optimize their ADP setup, enabling a smooth path forward amid continued growth.

XP Power, a global power solutions company with 500+ US employees, engaged ROCKCREST to streamline and synchronize their ADP Workforce Now payroll operations across three locations (CA, MA, NJ). Our consultant conducted a comprehensive assessment, identifying gaps and discrepancies in payroll cycles, codes, and processes. We standardized payroll codes, aligned schedules, and designed a unified payroll strategy. By cleaning up their system and optimizing workflows, ROCKCREST positioned XP Power for a seamless, efficient payroll go-live across all locations.

APCO Worldwide enlisted ROCKCREST’s expertise following a challenging migration from UKG Pro to Oracle HCM Cloud. With critical needs in Core HCM, Benefits, Compensation, Talent Management, and Reporting, our consultant provided hands-on support and vital knowledge transfer for APCO's HRIS Analysts. ROCKCREST not only resolved immediate system issues but empowered the team with the skills to manage future challenges independently, ensuring smooth operations and continuity on key HR projects.

Anco Insurance turned to ROCKCREST to support clients transitioning to Paycom for their benefits administration. With a team member on maternity leave, they needed a benefits specialist to oversee setup, testing, and ensuring file feeds functioned seamlessly. Our consultant delivered 20+ hours weekly of dedicated service, covering benefits setup, troubleshooting, and administration. ROCKCREST’s expertise provided Anco’s clients with a smooth transition and continuity of benefits support during this critical period.

Ascendum Machinery, a 320-employee machinery manufacturing company, partnered with ROCKCREST to optimize their Paylocity system after a suboptimal implementation. Our consultant conducted a full system assessment, resolving issues across Payroll, Benefits, Recruiting, and other modules while providing best practice recommendations. We also reconfigured workflows, corrected coding issues, and streamlined processes across Time and Labor, Expenses, and Compensation. ROCKCREST’s expertise enabled Ascendum to fully utilize Paylocity, improving efficiency and enhancing overall HR functionality.

Axcelis, a global manufacturing company, engaged ROCKCREST to support their transition from ADP Enterprise v7 to Workday HCM. With over 1,000 employees across the US and Asia, Axcelis needed a Data Conversion Consultant to extract, clean, and prepare HCM data for a seamless Workday import. ROCKCREST’s expertise ensured accurate data migration, setting the foundation for efficient, integrated HR management while maintaining payroll continuity with ADP.

Baker Botts, a global law firm with 1,000 employees, turned to ROCKCREST for interim UKG Pro support following their UKG Sys Admin's resignation. Our consultant provided all-around assistance, addressing questions, resolving system issues, developing reports, and conducting a system assessment to optimize usage. Additionally, we guided best practices, delivered knowledge transfer, and ensured a smooth transition for an eventual full-time hire. ROCKCREST also advised on automating data transfer between UTA and ADP, streamlining payroll processes.

Bay Area Hospital, transitioning to Workday while retaining Kronos TimeKeeper (8.1) and Scheduler, engaged ROCKCREST to ensure seamless data integration. Our Kronos consultant collaborated with their team to map data points between Kronos and Workday, restructured files for cost centers and job codes, and managed data extraction and imports into Kronos. Providing remote support, ROCKCREST facilitated a smooth integration, setting up Bay Area Hospital for a successful Workday launch.

Buchanan, Ingersoll & Rooney, an 800-employee law firm, engaged ROCKCREST to guide their transition from Epicor HCM and ADP Payroll to UKG Pro and Benefits Prime. With specific concerns around data mapping and report customization, our UKG consultant provided strategic advice on implementation best practices and UKG capabilities. ROCKCREST’s expertise ensured the firm was on the right track, enabling key decisions for accurate data setup and customized reporting, setting a strong foundation for a successful implementation.

Cancer Treatment Centers of America partnered with ROCKCREST to support their transition from Workday to Infor GHR (Recruiting, and Payroll systems on v11). Our Infor GHR expert provided critical analytical support during the implementation, ensuring a smooth migration. By addressing system setup, troubleshooting challenges, and aligning processes, ROCKCREST played a key role in enabling CTCA to successfully adopt their new Infor GHR platform, enhancing operational efficiency and streamlining HR and payroll functions.

Carlisle Companies enlisted ROCKCREST for comprehensive ADP Vantage support, focusing on streamlining HR operations and enhancing system functionality. Our consultant managed essential configurations, including vacation accruals, shift differentials, and Prudential integration. ROCKCREST standardized reporting, facilitated M&A integration, and ensured seamless updates and communication on system changes. By enhancing security management, geo-fencing, and multi-vendor benefit interfaces, we optimized Carlisle's ADP Vantage environment, providing a robust foundation for their ongoing HR initiatives and system consolidation efforts.

Collage Rehabilitation Partners, a hospital and healthcare company with 1,000 employees and an annual recruitment need of 400 hires, sought to optimize its iCIMS platform, implemented four years ago but underutilized. ROCKCREST placed an iCIMS specialist to assess the system, identify improvement areas, and recommend unused functionalities. The specialist also facilitated integration with ADP and provided user training, enhancing the efficiency and effectiveness of iCIMS within the recruitment process.

Davis, Polk & Wardwell LLP, a prominent NYC law firm, turned to ROCKCREST for expert Workday support. Our seasoned Workday consultant provided hands-on configuration and reporting solutions tailored to their unique needs, with a particular focus on benefits and benefits reporting. Balancing both onsite and remote work flexibility, our consultant ensured accurate system configurations and comprehensive reporting, empowering Davis Polk to streamline HR functions and enhance benefits management effectively.

Dragados USA, a construction company with 1,700+ employees across seven subsidiaries, engaged ROCKCREST for specialized support in UKG and ADP Workforce Now. Our consultant facilitated weekly data exports from ADP WFN into UKG Pro, ensuring data integrity and seamless integration. Additionally, we provided ad hoc support in UKG BI, reporting, and audits, and assisted with UDES integrations, such as Concur for travel expenses. ROCKCREST’s expertise enabled efficient data management and streamlined reporting across Dragados’ complex HR structure.

Enviva, a global energy company with 550+ employees, partnered with ROCKCREST to address longstanding issues following a rushed UKG implementation. Our consultant conducted a thorough system diagnosis, reconfigured modules to resolve functionality gaps, and successfully implemented the Performance Management and Compensation modules. ROCKCREST’s expertise ensured that Enviva maximized the potential of UKG, enhancing HR operations and enabling the company to meet its strategic workforce goals efficiently.

Fidelity Life, a 450-employee company operating across 28 states, turned to ROCKCREST to address critical payroll tax code issues following the departure of their payroll manager. With incorrect tax setups causing remittance errors, our consultant provided targeted support in UKG, meticulously cleaning up agency records and aligning tax codes without offering formal tax advice. Working closely with Fidelity Life’s data, ROCKCREST delivered efficient solutions, ensuring compliance and reducing payroll discrepancies within a two-month timeframe.

FutureCare Health Management, a Maryland-based healthcare provider with over 2,000 employees, partnered with ROCKCREST to enhance their iCIMS system. Our iCIMS consultant provided day-to-day support, resolving existing issues and optimizing system functionality. By implementing best practices and improving reporting accuracy, especially for attribution reports, ROCKCREST helped FutureCare maximize iCIMS capabilities, enabling better hiring insights and streamlined recruitment operations across their organization.

Gearbox Software, a gaming company with 700+ employees, partnered with ROCKCREST to manage their migration to Workday HCM. With a target go-live of January, our experienced Workday Implementation PM coordinated across internal teams, OneSource Virtual as the implementation partner, and managed extensive data clean-up from Ceridian, Bamboo HR, and manual sources. Offering bilingual support, our consultant facilitated a structured approach to meet open enrollment goals, ensuring a smooth transition and readiness for Workday’s full suite.

Gorbel, a global company with 500 employees, engaged ROCKCREST to transition from a paper-based HR system to a modern HRIS while retaining ADP for payroll. Our HRIS Selection Consultant assessed their needs, coordinated the RFP process, and evaluated options including Infor, UKG Pro, Ceridian Dayforce, and Sage People. ADP Workforce Now was selected, and ROCKCREST successfully managed its implementation, delivering a streamlined, integrated HR solution that enhanced Gorbel’s operational efficiency.

Green Bay Packaging, a manufacturing company with over 4,000 employees, partnered with ROCKCREST for support during their migration to UKG Pro & Dimensions from Infor Lawson, iCIMS, and a custom mainframe system. Our consultant provided critical staff augmentation, handling data cleansing, process documentation, and assisting with Core HR, Benefits, Payroll, and other modules. Collaborating with the Implementation Partner, ROCKCREST ensured a smooth transition, empowering Green Bay Packaging’s internal team to stay focused on daily operations.

Hallcon, a transportation company with over 3,000 employees, re-engaged ROCKCREST to address ongoing issues in their Ceridian Dayforce timekeeping and payroll modules for 800 California-based employees. Our consultant conducted a thorough audit, pinpointed key areas of improvement, and reconfigured the system to align with best practices. By implementing new pay codes, time-off schedules, and tailored adjustments, ROCKCREST helped Hallcon achieve accurate, compliant payroll and timekeeping for their California workforce.

Hello Globo, a 160-employee company operating across 25 states, partnered with ROCKCREST to optimize their 2023 Paylocity implementation. Our consultant provided in-depth guidance on multi-state tax setup, helping to identify accurate tax codes, and supported troubleshooting for PTO and compensation plans. Additionally, we streamlined checklist setups, ensuring Hello Globo’s team could navigate and leverage Paylocity’s full capabilities effectively, enhancing their HR operations and aligning system functionalities with their multi-state needs.

Integrated Care Partners, a 200-employee healthcare organization, partnered with ROCKCREST to address critical issues in their Paylocity system after two years of use. Our consultant resolved multi-state EIN discrepancies, optimized permissions, and improved EIN and compensation reporting capabilities. By streamlining these areas, ROCKCREST not only addressed immediate needs but also provided strategic recommendations for broader system improvements, enhancing overall functionality and positioning Integrated Care Partners for efficient, compliant operations.

Joby Aviation, pioneering electric vertical take-off and landing technology, engaged ROCKCREST to optimize their iCIMS platform as they scale from 1,000 to 10,000 employees. Our consultant reviewed workflows, advised on best-fit features, activated key functionalities like the internal applicant portal and employee referrals, and cleaned up data. We also streamlined processes to boost engagement, training 160 hiring managers on effective system use. This support positioned Joby for smooth, scalable recruiting operations aligned with their rapid growth trajectory.

Klickitat Valley Health, a healthcare provider in Washington with 250 employees, partnered with ROCKCREST to address complex payroll compliance challenges in Paycom. With new “rest” and “break” laws, unionized roles, and intricate pay differentials, they needed specialized support. Our Paycom consultant streamlined payroll audits, developed custom reports, and ensured adherence to penalty pay requirements. ROCKCREST also laid the groundwork to optimize additional modules, including ATS, Performance Management, Core HCM, and Benefits, enhancing overall system efficiency.

When Life Care Service's in-house Oracle HCM Benefits specialist left, the organization faced a critical gap in managing and supporting the system. Fortunately, ROCKCREST provided a seasoned Oracle HCM consultant with extensive experience in benefits administration. The consultant seamlessly took over, ensuring continuity and stability. Their expertise enabled the organization to maintain accurate benefits processing, quickly troubleshoot system issues, and improve user support. As a result, service disruptions were avoided, and efficient benefits management was upheld throughout the transition.

Meeker Memorial Hospital, a critical access facility in MN with 270 employees, partnered with ROCKCREST to optimize their Paycom system after the retirement of their HR Director. Our consultant focused on streamlining Time and Attendance, enhancing payroll processes to reduce backend adjustments, and optimizing their ATS usage. Additionally, we provided guidance on launching Performance Management and benefit feeds, enabling Meeker Memorial to fully leverage Paycom for efficient, accurate HR operations.

Mitsubishi Cement Corporation, a California-based manufacturing company with 180 employees, engaged ROCKCREST to optimize their Paycom system. Our consultant resolved existing issues in Core HCM and Payroll, provided best practice support, and led the successful launch of Time & Attendance and Scheduling. With a streamlined setup, ROCKCREST laid the groundwork for future implementations of the Benefits and Performance Management modules, positioning Mitsubishi Cement for improved HR functionality and operational efficiency.

NASCAR previously acquired another company and began migrating HR systems from UltiPro and iCIMS to Workday. To ensure a smooth transition, ROCKCREST placed an iCIMS consultant at NASCAR to support ongoing talent acquisition needs. With this expert guidance, NASCAR was able to maintain recruitment and onboarding efficiency in iCIMS, allowing the HR team to continue seamless operations while the Workday integration progressed, ultimately enabling a unified HR platform without disruption.

Ozinga, a logistics company with over 2,000 employees, sought ROCKCREST’s expertise to address critical issues in their UKG Pro and Dimensions systems. Our consultant resolved vacation request notifications, reconfigured PTO accrual calculations, and streamlined approval visibility for department managers. We also tackled time calculation errors, redesigned reporting for clarity, integrated telematics data for real-time updates, and automated pay rate inputs between UKG Pro and Dimensions. ROCKCREST’s support enabled Ozinga to optimize their systems and improve operational efficiency.

Pangaea Logistics Support, a 110-employee construction company, partnered with ROCKCREST to assess and enhance their live ADP Workforce Now Next Gen implementation. Our consultant evaluated the Time & Attendance and Payroll modules, corrected misconfigured job codes, and rebuilt T&A tables to align with Pangaea’s needs. We also addressed cost accounting discrepancies, ensuring job titles displayed accurately. ROCKCREST’s expertise provided Pangaea with stability and insight, supporting the possibility of fully taking over the implementation for a seamless setup.

Payactiv, a small financial services company with approximately 70 employees, partnered with ROCKCREST to optimize their Paycor system beyond payroll. With a department of one, their HR lead lacked time to implement additional modules. Our consultant stepped in to organize and upload critical documents, set up mandatory testing and performance reviews, and manage multiple projects across Paycor’s modules. ROCKCREST’s hands-on support ensured smooth implementation, enabling the HR lead to focus on operations while maximizing Paycor’s capabilities.

Pillar Innovations, a distribution company with over 450 employees, turned to ROCKCREST to optimize their underutilized iCIMS system. Our consultant quickly identified key functionalities to streamline applicant tracking, transitioning them from spreadsheets to iCIMS for efficient data management. We configured the onboarding module, provided hands-on training, and implemented quick fixes for immediate improvements. After this initial setup, ROCKCREST advised on additional iCIMS features to support Pillar’s ongoing hiring needs and future growth.

RITZ USA, a small manufacturing company in Georgia, enlisted ROCKCREST to address ongoing issues in their Ceridian Dayforce system. With challenges in Payroll, Benefits, and Workforce Management, our consultant performed a comprehensive assessment, working through HR’s list of issues and providing tailored solutions, including a workaround for staggered 10-minute breaks for hourly staff. ROCKCREST delivered recommendations, facilitated knowledge transfer, and conducted targeted training, empowering RITZ’s HR team to manage Dayforce more effectively alongside their daily responsibilities.

Sandstone Care, a healthcare company with over 500 employees, partnered with ROCKCREST to optimize their Paycom platform. Our consultant addressed key issues in Payroll, Benefits, Time and Attendance, Scheduling, and Performance Management, providing hands-on support and best practice guidance. By refining system configurations and enhancing workflow efficiency, ROCKCREST enabled Sandstone Care to leverage Paycom’s full capabilities, ensuring smoother operations and better alignment with their HR goals.

Signant Health, a rapidly expanding healthcare organization with 800 employees and 550+ open positions, partnered with ROCKCREST to enhance their iCIMS recruitment analytics and reporting capabilities. Our consultant configured workflows and established performance metrics to track recruiter efficiency, speed, and overall progress. By setting up automated target hire dates and time-based metrics for each hiring stage, we provided forecasting tools and actionable insights, enabling Signant to plan proactively and optimize recruiter performance.

Skadden, Arps, Slate, Meagher & Flom LLP engaged ROCKCREST for advanced reporting expertise to enhance their Workday data capabilities. Our Senior Workday Reports Developer, with a strong data analytics background and Prism experience, built customized dashboards and integrated multi-source data to produce comprehensive reports. By advising on data strategy and merging insights from external systems, ROCKCREST empowered Skadden’s team with actionable, meaningful reporting, elevating their data-driven decision-making across the firm.

St. Luke's Hospital of Duluth, a healthcare organization with over 3,000 employees, engaged ROCKCREST for expert support following their migration from Kronos Workforce Central to UKG Dimensions. Our Dimensions consultant provided user and techno-functional guidance, advising on best practices, functional capabilities, and advanced reporting features to enhance ROI. Working remotely, ROCKCREST supported all Dimensions modules and positioned St. Luke’s for a smooth migration, maximizing their investment in the platform.

Starr Restaurants, a prominent restaurant group with over 4,000 employees, turned to ROCKCREST for interim HRIS support following their HRIS Manager's departure. Our consultants, focusing on ADP Vantage and ADP eTime, tackled key issues around process simplification, automation, compliance, and reporting. The eTime specialist addressed PTO, sick time, and accruals for hourly staff, while the Vantage consultant optimized HCM, Payroll, Benefits, Performance, Recruiting, and Onboarding modules. ROCKCREST’s expertise provided seamless operational support and valuable improvements during the transition.

Sundt Construction, a construction company required a consultant to cover maternity leave, providing functional support for Oracle Fusion HCM’s Benefits, HCM, and Recruiting modules. ROCKCREST supplied a skilled Oracle Fusion HCM consultant, starting October 1st, who managed user issues through internal and external ticketing systems. With additional knowledge in Learning, Goals, and Performance modules, the consultant ensured smooth operations for 12 weeks, meeting user needs efficiently and offering stability throughout the leave period.

The Judge Group, a nationwide recruitment, staffing, and consulting firm with 30 offices, recently went live with iCIMS and urgently required an experienced iCIMS consultant for comprehensive support. ROCKCREST placed a consultant to address critical needs, including enhancing dashboard functionality for tracking recruiter productivity and organizational metrics, providing in-depth recruiter training beyond the initial one-day session, and refining workflows. Additionally, the consultant guided the setup of job approval processes, customized engagement forms for pre-onboarding requirements, and facilitated integration between iCIMS and UKG’s onboarding module to streamline operations.

The Office of the Colorado Public State Defender engaged ROCKCREST to guide them in selecting a new Payroll/HRIS system. With over 1,000 employees and payroll managed manually in Excel, they sought to automate payroll and reduce errors. ROCKCREST worked with HR, Payroll, and Finance teams to assess requirements and create a budget forecast. We provided a detailed report with recommended payroll systems, including cost projections for purchase, implementation, and maintenance, setting them on the path to a streamlined, automated payroll solution.

The University of Vermont Health Network, a multi-hospital system with over 16,000 employees, engaged ROCKCREST to optimize their Cornerstone LMS. Our consultant, experienced in regulated industries, conducted a thorough assessment, addressing security roles, data governance, and system configuration to align with growth and development needs. ROCKCREST also provided a strategic roadmap to transition from a decentralized, support-heavy model, advising on course taxonomy and best practices, setting up UVHN’s LMS for streamlined, development-focused use across the network.

Vitu, a digital vehicle titling company with a workforce over 500 and growing, engaged ROCKCREST to optimize their recent Dayforce implementation. Using Dayforce for core HCM and Payroll they sought help integrating advanced features and other modules. Our consultant streamlined pay range management, supported onboarding setup, and enhanced performance management. Addressing gaps in benefits management, ROCKCREST provided guidance to fully leverage Dayforce’s capabilities, positioning Vitu for efficient growth to 1,500 employees and beyond.

Walters & Wolf, an engineering & design company with 1,200 employees across three states, recently implemented UKG Ready and required immediate support with payroll and system configuration. With timecards due each Monday, ROCKCREST provided consistent weekly support to streamline timecard collection, troubleshoot payroll issues, and fine-tune configurations. Our consultant's hands-on assistance ensured smooth payroll processing even amid staffing disruptions, allowing Walters & Wolf to maintain efficient operations during critical early implementation stages.

Wheels Up, a luxury private jet rental company, engaged ROCKCREST to streamline payroll strategy amidst rapid growth and acquisitions. With over 2,000 employees across five ADP Workforce Now systems and plans to double in size, they faced complex reporting and payroll challenges. Our Payroll Strategy Consultant collaborated with senior management to assess current operations, evaluate consolidation options, and recommend solutions tailored to their acquisition strategy, enabling clearer reporting and a scalable payroll approach for future expansion.

iFly, an indoor skydiving company with 400+ employees, engaged ROCKCREST to transition from US payroll to a global payroll solution on Celergo. Our consultant facilitated the UKG Pro and Celergo integration, resolving issues and addressing pain points identified by the HR team. We conducted a comprehensive system analysis, optimized functionality, and provided guidance to maximize UKG Pro capabilities. Additionally, ROCKCREST trained the HR team on creating and running BI reports, empowering them with actionable insights for better decision-making.

Advanced Call Center Technologies, a consulting company, previously using Taleo, needed a consultant to clean and organize historical Taleo data for improved accessibility. ROCKCREST provided an experienced Taleo consultant who developed targeted queries, enabling searches by applicant name, hire date, last 4 of SSN, and employee ID. The consultant ensured access to essential details, including application and offer information, activity history, position, salary, and associated documents, while verifying data integrity and identifying any empty or corrupted tables.

Andrews Distributing, a distribution company with over 1,600 employees, enlisted ROCKCREST for immediate support with their newly implemented Cornerstone OnDemand LMS. Our senior CSOD consultant worked closely with the Senior Manager for Learning & Development to assess system needs, establish a strategic roadmap, and prioritize issues. We provided system cleanup, admin training, curriculum development, and ongoing support, enabling Andrews’ L&D team to maximize LMS functionality and enhance learning outcomes across the organization.

Aurora Flight Sciences engaged ROCKCREST to resolve issues on the Taleo Business Edition for a client facing challenges with data and reporting. Our consultant worked diligently to fix and document internal issues while educating the client’s team on best practices. They provided expert advice on functional requirements and offered alternative solutions where necessary. Additionally, the consultant drafted comprehensive process documentation, empowering the client with the knowledge to enhance their system use and maintain smoother operations moving forward.

BLADE Air Mobility enlisted ROCKCREST to streamline payroll and benefits workflows across its entities. ROCKCREST consultants implemented ADP Workforce Now best practices, ensuring data accuracy in benefits validation and payroll reconciliation. Custom reports enhanced HR visibility, providing automated onboarding/offboarding notifications, vacation tracking, and compensation summaries. System optimizations led to real-time payroll audits, overtime alerts, and workflow improvements, achieving significant accuracy and efficiency gains. The project equipped BLADE with robust tools for comprehensive payroll and benefits management.

Baker Distributing, a subsidiary of Watsco Inc., engaged ROCKCREST to optimize their use of ADP Recruiting Manager (RM). With 130+ open job requisitions and inefficient workflows developed outside the system, our consultant conducted a comprehensive review of the RM setup. We collaborated with recruiters to identify needs, reconfigured the system for efficiency, and provided targeted training for a new RM Admin. ROCKCREST’s support streamlined recruiting processes, improved system utilization, and enhanced overall hiring efficiency.

Blackbox, a tech company with over 3,500 employees, relied on ROCKCREST to overcome critical technical challenges in their UKG Dimensions implementation. Facing a tight go-live timeline and complex issues, Blackbox needed a specialized consultant to navigate the technical intricacies that were beyond the expertise of their payroll-focused UKG support. ROCKCREST’s technical resource swiftly resolved key roadblocks, keeping the implementation on schedule and enabling a smooth transition from ADP Payroll.

CBT Architects, a Boston-based firm with 220 employees, engaged ROCKCREST for expert UKG Pro support after their in-house system expert departed. Our consultant conducted a swift system review, providing a comprehensive list of recommendations to enhance performance and streamline end-of-year reporting and audits. Additionally, ROCKCREST optimized the configuration of UKG Pro's recruiting and onboarding modules, ensuring smoother workflows and improved functionality to support CBT’s HR processes effectively.

Capital Health Plan, a Florida-based healthcare organization with 600 employees, sought ROCKCREST’s support for their migration from Epic HR to ADP Workforce Now after their HR lead departed mid-project. Our ADP WFN consultant guided the setup of essential modules, ensuring readiness for Open Enrollment, and implemented the recruiting and onboarding modules. ROCKCREST’s expertise facilitated a smooth transition, empowering Capital Health Plan to leverage ADP’s full capabilities for efficient HR operations.

Challenge Dairy, a 190-employee company, enlisted ROCKCREST for payroll and benefits support during their transition from Paylocity to the parent company’s UKG Pro system. As their internal team prepared to exit, our consultant provided hands-on assistance with daily operations, managing tax setup for bonuses, referrals, and sales compensation. Additionally, we handled employee terminations in the system, ensuring seamless data import to UKG and addressing any emerging issues for a smooth, uninterrupted transition.

Core Laboratories, an oil & gas services company needed interim support for their U.S. HRIS Oracle EBS system, covering HR, Payroll, Time & Labor, Benefits, and ESS. ROCKCREST provided a skilled techno-functional consultant, balancing technical and functional tasks, including reporting, testing, and issue resolution with HR and IT teams. With global system interfaces, the consultant ensured seamless operations and prepared the company for a potential transition to Oracle HCM Cloud.

Developmental Disabilities Institute, a nonprofit supporting children with autism, partnered with ROCKCREST to optimize their UKG Pro system amid high turnover and 600+ annual hires. Our UKG consultant enhanced Recruiting and Onboarding workflows, reducing cost and time per hire, and developed insightful hiring reports. Additionally, we resolved issues in Benefits Prime and guided the implementation of Performance Management, equipping DDI with a streamlined, efficient HR system to better support their growing staffing needs.

Elwyn, a nonprofit with over 4,000 employees, engaged ROCKCREST to optimize their transition from ADP Enterprise V5 to V6. Facing limited automation and underutilized system functionalities, Elwyn needed guidance to unlock the potential of MSS, ESS, and portal security. Our ADP Enterprise consultant conducted a thorough system assessment, addressing key needs and providing tailored recommendations to enhance their ATS, time management, and scheduling tools, empowering Elwyn to streamline HR operations and improve efficiency.

Extended Stay America, with over 7,000 employees across North America, partnered with ROCKCREST for critical eTime support. Our consultant addressed urgent needs in configuration, accrual troubleshooting, pay rule adjustments, and compliance updates, ensuring their time and attendance system operated seamlessly. By working closely with the HRIS Manager in weekly meetings, we aligned priorities and delivered targeted solutions, maintaining operational efficiency while Extended Stay America searched for a full-time eTime specialist.

First Brands, a global automotive parts company with 18,000 employees, partnered with ROCKCREST for a seamless transition from UKG to Workday. Our Time and Attendance configurations expert set up precise tracking rules aligned with payroll needs, while our integrations consultant built essential connections across Benefits, Time, HR, and Recruiting modules. Additionally, our Workday Recruiting specialist resolved existing issues and streamlined processes, making First Brands’ recruiting workflow more efficient and user-friendly across the organization.

GVEC, a utilities company with 300 employees using UKG Ready, partnered with ROCKCREST to enhance Open Enrollment (OE) reporting. Our consultant resolved issues with benefits reporting, including tracking post-OE benefit and dependent changes, and ensured accurate life insurance coverage levels upon EOI approval. We addressed reporting discrepancies tied to effective dates and configured integration to handle EOI approvals correctly. ROCKCREST’s expertise streamlined GVEC’s OE processes, providing clear insights and accurate deductions across benefit elections.

Generac, with 9,000 employees on Ceridian Dayforce, partnered with ROCKCREST to optimize their HR system. With a new HR Manager and a small HRIS team, they needed urgent support in preparing for Open Enrollment, updating time-off policies, and building out Canadian employee records. ROCKCREST managed 19 vendor integrations, streamlined benefits, and Time & Attendance modules, and implemented entitlement policy updates, ensuring a smooth and compliant system for Generac’s HR needs.

Grant Public Utility District, with around 700 employees, engaged ROCKCREST to modernize their HR processes by transitioning from MS Great Plains to a cloud-based HCM system. After assessing their needs and managing an RFP process, UKG was selected. ROCKCREST provided project management services, overseeing the implementation to streamline payroll, benefits, recruiting, and onboarding. By automating temp worker timesheets and enabling data flow through the onboarding cycle, we significantly improved HR efficiency and reduced manual entry.

Gulfstream sought ROCKCREST’s expertise to streamline and modernize their Workforce Management Systems. Our WFM Consultant conducted a comprehensive needs assessment, identifying optimal time and attendance solutions and best practices. ROCKCREST also managed the RFP process, guiding Gulfstream through vendor selection to ensure a cohesive, efficient approach to workforce management that aligned with their long-term strategic goals. UKG were selected as the vendor.

Hanger, a rapidly expanding company with 6,000 employees, partnered with ROCKCREST for essential ADP Vantage support as they navigated growth through acquisitions. Our expert provided immediate assistance with configuration, reporting, and ADP E Time setup, ensuring smooth operations during a busy period. Additionally, we managed iCIMS integrations, allowing Hanger’s HR team to maintain focus on acquisition-driven growth while achieving optimal functionality in their HRIS systems.

Hinckley Allen, a law firm with over 300 employees, engaged ROCKCREST to optimize their UKG Pro system after a rushed implementation left multiple modules underutilized. Our consultant provided tailored, remote support, reviewing their setup, identifying needs, and making critical improvements. We enhanced functionality, developed BI reports, and provided essential system admin training, serving as their go-to UKG resource. Additionally, we offered guidance on migrating from semi-monthly to bi-weekly payroll, ensuring a smoother and more efficient payroll process.

International Justice Mission, a global nonprofit, engaged ROCKCREST for 12-week maternity leave coverage for their Workday Product Owner. Our consultant provided on-site support in Arlington, VA, mentoring two HCM Analysts, two Financials specialists, and a junior Project Manager. Ensuring seamless Workday operations, we resolved platform issues promptly and advised senior management on Workday’s capabilities. With plans for global expansion, ROCKCREST laid the groundwork for a smooth transition, positioning IJM for future success with Workday.

KLLM Transport Services, a trucking company with 1,500+ employees, partnered with ROCKCREST during their migration from AS400 Infinium to Infor GHR. Facing issues during the testing phase of GHR Core and Benefits, delaying go-live, our consultant provided technical expertise to troubleshoot and resolve integration challenges, including interfacing with United Healthcare. ROCKCREST’s hands-on support ensured progress in the implementation while setting the foundation for a smooth rollout of future modules, including Infor T&A, once Core HCM was stabilized.

Lanxess partnered with ROCKCREST to streamline their payroll and workforce management operations. Our consultant led an analysis of 19 pay groups, harmonizing earnings and deductions in UKG (UltiPro) and consolidating complex UTA rules across multiple rotations and schedules. We documented, tested, and configured new systems, conducted training, and handled time clock conversions. Additionally, ROCKCREST supported Lanxess’s daily tasks, including reporting, reconciliations, audits, and data management, ensuring a more efficient and compliant HR operation.

Lifeworks, a nonprofit supporting special needs housing with 400 employees across Massachusetts, partnered with ROCKCREST to ensure a smooth transition to Paycor from Kronos. With a tight Payroll go-live timeframe and plans to implement Onboarding, Time & Attendance, and Performance modules, our consultant provided comprehensive support. We developed tailored training materials, hosted multiple sessions for employees and managers, and facilitated a seamless implementation, empowering Lifeworks to maximize Paycor’s full suite capabilities.

Metal Arts, a construction company with 100 employees, transitioned from manual, paper-based HR and payroll processes to Paycor with ROCKCREST’s support. Our consultant led the implementation of Paycor modules, starting with Payroll, ensuring a smooth and efficient setup tailored to their needs. By streamlining their processes and setting a foundation for future module rollouts, ROCKCREST enabled Metal Arts to modernize their HR operations and improve efficiency across the organization.

Morgan State University engaged ROCKCREST to provide HRIS project management expertise for two critical projects supporting their 2,500 employees. Our consultant collaborated closely with HRIS and Payroll staff to assess database and reporting requirements, coordinate application upgrades, and document processes. By optimizing system integration and automation, ROCKCREST delivered a streamlined, cohesive HRIS setup, meeting Morgan State’s functional and technical needs and enhancing their overall HR processes with efficiency and precision.

NORC, affiliated with the University of Chicago, engaged ROCKCREST for specialist support in optimizing their ADP EV6 environment, particularly the compensation module. Although successfully implemented, they faced access and security challenges, which our consultant helped to resolve. Additionally, we provided configuration expertise to enhance other modules within EV6, ensuring a more secure, streamlined, and efficient HR system tailored to NORC's organizational needs.

PCH Hotels & Resorts, with 1,700+ employees, engaged ROCKCREST to maximize their UKG Pro system, which had been underutilized since its 2016 implementation. Our consultant conducted a comprehensive system assessment, offering actionable recommendations to enhance BI capabilities, advanced reporting, and analytics dashboards. We streamlined processes within Recruiting, Onboarding, and Talent Management, going beyond basic job descriptions. Additionally, ROCKCREST provided guidance on Payroll, Benefits, and Performance Management, setting up PCH for an efficient migration to UKG Dimensions later in the year.

Park City Municipality Corporation, a city municipality in Utah with 800 employees, partnered with ROCKCREST to address challenges in their ADP Workforce Now system following staff turnover. Our consultant tackled payroll issues, including premium pay, holiday pay, and multiple pay rates for various jobs, ensuring accurate calculations. We resolved integration issues between ADP and their accounting software, updated payroll checklists and processes, and improved onboarding workflows. ROCKCREST provided ongoing, hands-on support, streamlining payroll operations and optimizing their payroll strategy.

Peet’s Coffee, with 4,500 employees, recently transitioned from UltiPro to Workday and engaged ROCKCREST for urgent integration support. Our Workday specialist provided expertise in integration tools, including Workday Studio, EIB's and Workday Cloud Connect to streamline data flow and ensure seamless functionality across their HR processes. ROCKCREST’s swift support enabled Peet’s to stabilize critical integrations post-migration, enhancing system connectivity and allowing Peet’s to fully leverage their new Workday environment.

Prime Residential, managing over 19,000 multifamily apartments, engaged ROCKCREST to optimize their Paycor system for their 550-employee operation. With a knowledge gap due to HR turnover, they faced challenges in Time & Attendance (T&A), particularly compliance with West Coast labor laws. ROCKCREST provided hands-on support to address T&A issues, ensuring proper overtime calculations and preventing manager overrides. By streamlining processes across payroll, benefits, and learning management, we enabled Prime Residential to maximize Paycor’s potential efficiently.

Sony Music, a global entertainment company with 4,400 employees across 47 countries, engaged ROCKCREST to drive the completion of their UKG HCM implementation. Despite starting 18 months earlier, local offices struggled to input and integrate employee data due to competing priorities. Our consultant assessed the current configuration, streamlined processes for importing and automating data, and coordinated efforts across regions. Reporting directly to the SVP, ROCKCREST overcame internal resistance and ensured UKG HCM became the central hub for global employee data.

Seattle University partnered with ROCKCREST to optimize multiple modules within their Cornerstone OnDemand system. Our consultant improved ATS functionality by fixing job posting templates and managing a mass upload, assessed and reactivated the onboarding module, and partnered with the HRIS Analyst on org hierarchy and security roles. Additionally, we supported the setup of the compensation module and identified enhancements in the training module. ROCKCREST’s expertise provided Seattle University with a streamlined, fully functional HR system.

An urgent need arose for Silicon Valley Bank for a consultant to provide part-time remote support on the Taleo Enterprise Tool. ROCKCREST supplied a highly skilled consultant with strong experience in troubleshooting integrations and handling configuration requests. Initially tasked with addressing multiple client requests, the role transitioned to ongoing support, responding to issues as they arose. The client required a two-hour response time for urgent issues, with the consultant ensuring clear communication regarding availability to facilitate backup arrangements when necessary.

Skidmore, Owings & Merrill, a global architecture and design firm, partnered with ROCKCREST to modernize their payroll operations and resolve integration challenges between Workday HCM and ADP Workforce Now. Our payroll strategy consultant assessed their long-standing, manual payroll processes and collaborated with the team to redesign workflows, automate tasks, and improve efficiency. Through extensive training and knowledge transfer, ROCKCREST empowered Skidmore’s payroll team to fully leverage technology, ensuring streamlined operations across their global offices.

St. Luke's University Health Network, a hospital network with 3,000 employees, partnered with ROCKCREST during the design phase of their Workday implementation for HCM, Payroll, Benefits, Talent Management, Recruiting, and Absence Management. Our certified Workday consultant developed and tested EIB and data transfer integrations, ensuring seamless data flow across modules. Coordinating a team, our consultant worked to guide the integration process, setting up St. Luke’s for a smooth and efficient Workday launch.

Steptoe, a global law firm headquartered in DC, sought ROCKCREST’s expertise to assess and improve their Ceridian Dayforce HCM system, which had faced persistent issues since its implementation. Our consultant conducted a comprehensive assessment of all the modules, analyzing departments, workflows, HR data, and organizational structure. We provided a prioritized list of recommendations with estimated hours for essential and desirable optimizations, enabling the new HRIS Manager to make informed decisions on system improvements and restore user satisfaction.

The Arc of Monroe, a nonprofit supporting special needs care with over 800 employees across 30+ homes, partnered with ROCKCREST to enhance their UKG Dimensions setup. Our consultant provided critical support for troubleshooting payroll and timekeeping issues, especially managing emergency pay for COVID-affected homes. We addressed configuration gaps, fulfilled report requests for integration with MS Dynamics Great Plains, and delivered recommendations to optimize system performance. ROCKCREST’s expertise minimized manual adjustments, ensuring accurate and efficient HR operations.

The Legal Aid Society of Cleveland engaged ROCKCREST to optimize their Paycor system, implemented in 2020 but not meeting their needs. While Recruiting and Benefits modules functioned well, the organization required advisory and configuration support for all other modules. ROCKCREST assessed their setup, provided expert guidance, and reconfigured key areas to improve functionality and efficiency. By delivering the support Paycor could not, we enabled Legal Aid to maximize the platform's potential and streamline their operations.

The Siegfried Group engaged ROCKCREST for comprehensive support following their Workday HCM go-live, seeking a techno-functional expert to manage day-to-day tasks and improve HR processes for their 900 employees. Our consultant resolved various requests, including gamified post-orientation training, career information loading, "No Show" functionality, and enhanced reporting. By streamlining workflows and customizing notifications, visibility, and vacation accruals, ROCKCREST enabled a more efficient, user-friendly Workday experience that aligned seamlessly with Siegfried's HR goals.

Veggie Grill, a fast-food chain with 700 employees across 34 locations, turned to ROCKCREST for urgent support to finalize their UKG Pro and Dimensions implementation. Facing delays and configuration issues, our UKG Pro consultant worked to complete the setup for Core HCM, Payroll, Benefits, Recruiting, Onboarding, LMS, and Performance Management. Meanwhile, our UKG Dimensions consultant resolved complex shift configurations for multi-location scheduling and tested accruals and leave policies. ROCKCREST’s expertise helped Veggie Grill achieve a timely, effective go-live.

Voith Group, a global clean energy leader with over 2,000 employees in the US and 800 in Canada, engaged ROCKCREST to streamline and document their ADP eTime system. Our consultant meticulously documented Pay and Work Rules, accrual processes, attendance, union considerations, and interface mappings. With a comprehensive system overview, ROCKCREST identified simplification opportunities to enhance efficiency and usability, providing Voith with organized, accessible documentation and an optimized time and attendance framework.

Warby Parker, a prominent eyewear retailer with 3,000+ employees, partnered with ROCKCREST to support a significant pay group change in Dayforce, transitioning hourly employees from a biweekly to weekly payroll. Our consultant, experienced in pay group conversions, conducted daily syncs with Dayforce and Warby Parker teams, ensuring thorough testing and smooth implementation. ROCKCREST’s guidance and expertise provided Warby Parker with a reliable transition plan, minimizing disruptions and ensuring payroll accuracy throughout the change.

Wyo-Ben, a minerals and mining company with 300+ employees, partnered with ROCKCREST to optimize their Paycor system after a challenging implementation. Following a major acquisition that doubled their workforce, including unionized employees, they faced issues with time clock connections, ineffective recruiting workflows, and underutilized modules. Our consultant provided tailored support to integrate departments, streamline workflows, and maximize the functionality of unused modules, enabling Wyo-Ben to achieve efficient, connected operations across their growing organization.